At Online Survival Supplies (OSS) we understand that sometimes items purchased online may not be exactly what you wanted. We want to make your item purchasing and returning experience with us as simple and hassle free as possible. Our return and refund policy and guidelines are as follows.
1. Items must be returned within 30 days of the purchase date.
2. Items must be returned in original packaging
3. Items must be undamaged and unused
4. Items must be returned with original receipt
5. Certain items may not be returned. In which case all sales are final or the manufacturer prefers to handle the returns. Please review each products’ individual page to verify if the item is eligible for return or refund.
For any questions regarding our Refund/Return policy contact us at (208)267-0000